Privacy Policy

Personal Information We Collect

When you create an account, place an order, join our partner program, subscribe to updates, or contact us, we may collect information such as your name, email address, shipping address, phone number, order details, and payment-related information.

Payment information is handled through secure payment providers. One Aminos does not intend to store complete payment card details on our website.

Usage Data

We may automatically collect information about how visitors use our website, including IP address, browser type, device information, pages visited, referral source, approximate location, and time spent on pages.

How We Use Information

• Process orders, manage fulfillment, arrange shipping, and respond to order issues.
• Send order confirmations, shipping updates, account notices, partner updates, and support responses.
• Improve site performance, product pages, checkout flow, and customer experience.
• Send promotional emails or updates when permitted, with the option to unsubscribe.
• Protect against fraud, misuse, unauthorized activity, and other security concerns.
• Comply with applicable laws, regulations, carrier requirements, and business recordkeeping obligations.

Information Sharing

We do not sell personal information.

• Service providers may receive information needed to support payment processing, order fulfillment, shipping, email delivery, analytics, fraud review, and website operations.
• Legal or safety disclosures may occur if required by law, legal process, regulatory request, or to protect the rights, safety, and security of One Aminos, our customers, or others.
• Business transfer disclosures may occur in connection with a merger, acquisition, financing, restructuring, or sale of business assets.

Email and Text Message Choices

We may use your email address to send requested offer emails, order and account notices, support replies, and promotional emails where permitted. Promotional emails include an unsubscribe option.

A phone number provided for checkout, shipping, support, or account purposes does not by itself enroll you in marketing text messages. We send promotional SMS or MMS only when you separately and voluntarily opt in to a One Aminos messaging program. SMS consent is not required to purchase or use the site, and agreeing to this Privacy Policy or our Terms does not constitute SMS consent.

If you opt in, messages may include research-product updates and offers. The specific program and expected frequency will be disclosed where you sign up. Message and data rates may apply. You may withdraw SMS consent by replying STOP to a message or contacting support@oneaminos.com. For help, reply HELP to a message or email support@oneaminos.com.

We do not sell or share your mobile number, text messaging opt-in data, or SMS consent with third parties, affiliates, or lead generators for their own marketing or promotional purposes. A service provider may process this information only to deliver messages on our behalf, manage consent and opt-outs, or provide related operational support. Consent to receive One Aminos messages is not transferable to another sender.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encrypted website connections, secure payment processing, access controls, and routine security review.

No online system can be guaranteed completely secure. You are responsible for keeping your account credentials confidential.

Cookies and Tracking

We may use cookies, pixels, and similar technologies to remember preferences, maintain login sessions, analyze website traffic, measure performance, improve functionality, and support relevant advertising or marketing.

Configured browser advertising pixels may record a basic page-view event when a website page loads. With your advertising consent, we use additional browser events and server conversion APIs from Meta, TikTok, and X to measure product views, cart activity, checkout activity, completed purchases, and advertising performance.

Advertising events may include browser and device information, IP address, advertising click or cookie identifiers, product identifiers, purchase value, and a matching event identifier used to prevent duplicate measurement. For completed purchases, contact identifiers such as email and phone may be normalized and SHA-256 hashed before being sent for event matching.

For visitors arriving through a One Aminos offer page, selecting the offer checkbox records offer engagement and authorizes additional advertising measurement; that selection is carried into the storefront. Identified server conversion events still require a valid lead or commerce action. Necessary cart, account, security, and checkout storage remains available independently of advertising measurement.

Your Rights and Choices

• Request access to personal information associated with your account.
• Ask us to correct inaccurate or outdated information.
• Request deletion of certain personal information, subject to legal, security, and business recordkeeping needs.
• Request a portable copy of certain information where applicable.
• Opt out of promotional emails by using the unsubscribe link or contacting support.
• Opt out of promotional texts by replying STOP to a message or contacting support; this does not prevent essential order or support communications where permitted.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act and related laws, including the right to know what personal information is collected, request deletion, and opt out of sale or sharing where applicable. One Aminos does not sell personal information.

Children's Privacy

Our website and products are not directed to individuals under 18. We do not knowingly collect personal information from children. Purchases are limited to eligible adults.

Policy Updates

We may update this Privacy Policy from time to time. When changes are significant, we may post a notice on the website or provide another appropriate notice.

Contact

Questions about this Privacy Policy can be sent to support@oneaminos.com.